Frequently Asked Questions
Find answers to common questions about CargoHive.
How do I access a CargoHive locker?
You’ll receive a unique access code via email or SMS after your package is delivered to a locker. Use this code at the locker station to retrieve your parcel.
What happens if I miss a delivery?
No worries! Your package will be safely stored in a CargoHive locker, and you can pick it up at your convenience, 24/7.
Are the lockers secure?
Yes, our lockers use advanced IoT technology with real-time tracking and secure access management to ensure your packages are safe.
How can I contact support?
Reach out to us via our Contact page or call us at +1 (555) 123-4567.